Privacy Policy

Last updated: 2026

In plain terms: when you submit a request on this site, we share your name, phone number, zip code, and job details with one or more independent local garage door companies so they can contact you about your request. We do not perform garage door repair or installation ourselves.

What we collect

When you submit a request through our form, we collect the information you provide directly, which may include:

Your name
Your phone number
Your zip code
A description of your garage door issue or service need

We may also automatically collect basic technical information, such as your general location (based on IP address) and how you arrived at our site, for analytics purposes.

How we use your information

We use the information you submit to match you with one or more independent, third-party garage door service companies operating in your area. We share your submitted information with the company or companies we match you to, so they can contact you directly to discuss and schedule service.

We may also use your information to improve our matching process, follow up on the status of your request, or contact you about your experience.

Who we share your information with

We share your contact information and request details with the independent garage door company or companies we match you to. These companies are not owned or operated by 502 Garage Door Connect, and we are not responsible for their licensing, insurance, pricing, or the quality of work they perform.

We do not sell your information to unrelated third parties, data brokers, or marketing lists outside the purpose of matching you with service providers.

Communication consent

By submitting the form, you consent to be contacted by phone, text message, or email by the company or companies we match you to, regarding your service request. Message and data rates may apply. This consent is not a condition of purchasing any service.

Your choices

You can ask us to delete the information you submitted by contacting us at the email below. Note that we may not be able to delete information already shared with a matched company before your request, as that company maintains its own records independently of us.

Data retention

We retain submitted lead information for as long as reasonably necessary to fulfill the matching service and maintain business records, after which it may be deleted or anonymized.

Contact us

Questions about this policy or your information can be sent to hello@502garagedoorconnect.com.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.